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PSY FPX 6730 Assessment 4 Theoretical Foundations

Name

Capella University

PSY FPX 6730 Consultation Psychology

Prof. Name

Date

Introduction

The owner of Company A Tech Solutions seeks consultancy assistance to implement a new organizational structure and enhance staff training for improved coordination between new and existing teams. Recent expansions, including the establishment of a physical store and a customer support division, have led to internal conflicts and communication issues within the organization, impacting morale and teamwork.

Case Study

Amidst organizational transitions, staff members at Company A Tech Solutions are uncertain about their roles, particularly with the merging of online and in-person support teams. Despite initial resistance to change, the company experienced a 15% profit increase after opening the store. Internal conflicts raise concerns about customer perception and the need for effective communication channels within the organization.

Consulting: Theories and Their Basis in Evidence

Utilizing behavioral theories is crucial for successful interventions, providing a framework for understanding and addressing organizational challenges (Davis et al., 2015). Gestalt Theory emphasizes individual experiences and interactions with the environment, offering insights into organizational dynamics (Chidiac, 2013). Cognitive Behavioral Therapy (CBT) focuses on identifying and modifying core beliefs to facilitate behavior change (Hyland & Bodusek, 2012).

Synthesis of Consulting Theories

Incorporating Gestalt Theory and CBT can help Company A Tech Solutions adapt to changes and foster a culture of continuous improvement. Organizations must embrace change to remain relevant (Tsoukas & Chia, 2002). Gestalt principles facilitate awareness and adaptation, while CBT enhances decision-making and behavior modification (Egeland et al., 2019).

Consulting Guidelines

Consultants should adopt a whole-client approach, involving stakeholders in problem-solving and decision-making processes (Block, 2011). Objectivity and support are essential for facilitating meaningful change within organizations.

Conclusion

Implementing Gestalt Theory and CBT interventions can assist Company A Tech Solutions in achieving its organizational objectives. By addressing communication issues and promoting a culture of adaptation, the company can enhance efficiency and teamwork.

References

Beidas, R. S., Edmunds, J. M., Cannuscio, C. C., Gallagher, M., Downey, M. M., & Kendall, P. C. (2013). Therapists’ perspectives on the effective elements of consultation following training. Administration and Policy in Mental Health and Mental Health Services Research, 40(6), 507-517.

Block, P. (2011). Flawless consulting: A guide to getting your expertise used. Center for Creative Leadership.

Chidiac, M. (2013). An organizational change approach based on Gestalt psychotherapy theory and practice. Journal of Organizational Change Management, 26(3), 458-474.

Davis, R., Campbell, R., Hildon, Z., Hobbs, L., & Michie, S. (2015). Theories of behavior and behavior change across the social and behavioral sciences: a scoping review. Health psychology review, 9(3), 323-344.

 

PSY FPX 6730 Assessment 4 Theoretical Foundations

Egeland, K. M., Skar, A. M. S., Endsjø, M., Laukvik, E. H., Bækkelund, H., Babaii, A., … & Aarons, G. A. (2019). Testing the leadership and organizational change for implementation (LOCI) intervention in Norwegian mental health clinics: a stepped-wedge cluster randomized design study protocol. Implementation Science, 14(1), 1-12.

Hyland, P., & Boduszek, D. (2012). Resolving a difference between cognitive therapy and rational emotive behavior therapy: towards the development of an integrated CBT model of psychopathology. The Mental Health Review, 17(2), 104-116.

Kellogg, S. (2004). Dialogical Encounters: Contemporary Perspectives on” Chairwork” in Psychotherapy. Psychotherapy: Theory, Research, Practice, Training, 41(3), 310.

Kilburg, R. R., & Donohue, M. D. (2011). Toward a “grand unifying theory” of leadership: Implications for consulting psychology. Consulting psychology journal: Practice and Research, 63(1), 6.

Nevis, E. C., P.H.D. (2010). Commentary I. A Poetics of Practice: Organizational Consulting from a Gestalt Perspective. Gestalt Review, 14(3), 301-304.

PSY FPX 6730 Assessment 4 Theoretical Foundations

Tsoukas, H., & Chia, R. (2002). On organizational becoming: Rethinking organizational change. Organization Science, 13(5), 567-582.

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