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PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study

Name

Capella University

PSY FPX 6740 Industrial/Organizational Psychology Practices in Personnel and Human Resource Management

Prof. Name

Date

Case Study Intro

This case study explores the informal team-building practices of hazing and pranks within the realm of athletics, with a particular emphasis on the National Football League (NFL). It distinguishes between benign pranks and those actions that could lead to hostile work environments, using specific examples and legal principles. A notable case discussed is that of Jonathan Martin, who departed from the Miami Dolphins due to continuous bullying during his rookie year, worsened by the coaches’ failure to intervene.

Ethics and Fairness in the Case Study

The NFL launched an independent investigation to ensure fairness, given its role representing both the victim and the accused. However, the case’s high visibility and public support for the accused parties raised significant ethical issues. Factors such as Martin’s mental health history, Incognito’s prior violent behavior, and Martin’s limited experience in the NFL may have affected perceptions of the harassment.

PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study

Training Needs and Gaps

Training requirements primarily involve understanding the legal aspects of harassment and bullying. All stakeholders, including team coaches, managers, and players, must be informed of relevant laws and associated risks. While some level of teasing or pranking may continue due to the athletic culture, education is vital to establish clear boundaries of acceptable behavior, particularly concerning Title VII of the Civil Rights Act of 1964.

Intent of Training and Desired Outcomes

The purpose of training is to initiate cultural change by defining desired values and behaviors and linking them to accountability. Participants should understand the limits of acceptable behavior, the procedure for addressing inappropriate behavior, and the zero-tolerance policy towards bullying and excessive hazing.

Training Contents

The training program should cover legal aspects, organizational values, appropriate responses to harassment, and strategic steps for change. It could include seminars led by legal experts, case studies, and interactive discussions aimed at fostering a supportive reporting environment.

Relationship between Bullying and Performance

Research shows a negative correlation between workplace bullying and job satisfaction, leading to counterproductive work behaviors and depression. In sports, bullying can adversely affect player performance, as demonstrated in Martin’s case, impacting team dynamics and overall success.

Measuring Success

Success will be assessed using Kirkpatrick’s Model, evaluating reactions, skill development, behavior change, and tangible outcomes such as player retention and rookie surveys on inclusion and team cohesion.

Conclusion

The case study underscores the prevalence of harassment and bullying in athletics and the critical importance of awareness, training, and commitment to cultural change. Regular assessments will help monitor progress and address ongoing challenges.

References

Clark, R., Kimbell, J., Philpot, D., & Terry, N. (2016). Hazing and bullying in the NFL. Journal of Business Cases and Applications, 16(1), 1–19.

Devonish, D. (2013). Workplace bullying, employee performance, and behaviors: The mediating role of psychological well-being. Retrieved from [link]

PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study

Folz, C. (2021, July 7). How to change your organizational culture. SHRM. Retrieved from [link]

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