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PSY FPX 8720 Assessment 2 Leadership and diversity


Capella University

PSY FPX 8720 Psychology of Leadership

Prof. Name


Leadership and Diversity

Addressing Lack of Diversity and Cultural Awareness

Contemporary society is characterized by its diversity, reflective of numerous cultural backgrounds. Navigating this diversity, especially within the ever-changing business environment, can present challenges for those unfamiliar with cross-cultural interactions. Regrettably, resistance to change often complicates efforts to cultivate a multicultural workforce, emphasizing the necessity of leaders with multicultural expertise. Successful businesses are guided by leaders who advocate for openness and acceptance in the workplace, valuing each individual’s skills, beliefs, and cultural heritage. Clear communication and understanding form the foundation for productive relationships, both within and outside of the workplace. Respect for diversity and a willingness to learn from others are imperative for nurturing a genuinely inclusive organizational atmosphere.

A Case Study in Shanghai

An examination of a company based in Shanghai reveals troubling patterns. Two Caucasian male leaders, John and Joe, seem to prioritize personal connections over merit in their hiring practices, fostering an environment of favoritism. This approach not only undermines the credibility of leadership but also perpetuates feelings of exclusion among other team members. Gertrude, a German female employee, has voiced concerns regarding exclusion and the lack of representation in decision-making processes, shedding light on systemic issues within the organization.

PSY FPX 8720 Assessment 2 Leadership and diversity

Implications of Leadership Behavior

The leadership shortcomings of John and Joe extend beyond biases in hiring to include cultural insensitivity and gender discrimination. Their actions undermine the company’s professed commitment to diversity and inclusion, eroding trust and impeding organizational performance. Effective leadership requires emotional intelligence and cross-cultural competence, qualities notably absent in this scenario.

Applying GLOBE Framework

The GLOBE project provides valuable insights into the cultural influences on leadership styles and organizational practices. Understanding cultural dimensions can inform leadership strategies tailored to diverse contexts. For instance, while Anglo cultures may prioritize egalitarian leadership, Confucian Asian cultures often emphasize hierarchical structures. Aligning leadership styles with cultural expectations fosters improved engagement and performance.

Recommendations for Improvement

To tackle these issues, organizations must prioritize cultural training for leaders and staff alike. Embracing diversity involves creating an inclusive environment where all voices are heard and respected. Implementing reward systems for diversity management and empowering employees in decision-making processes can further enhance organizational effectiveness.


In an increasingly globalized world, diversity is not merely a moral imperative but also a strategic advantage. Effective leadership entails recognizing and appreciating the diverse perspectives and talents individuals bring to the table. By fostering inclusivity and embracing cultural diversity, organizations can unlock their full potential and thrive in a dynamic global landscape.


Fernandez, C. S. P., Peterson, H. B., Holmstrom., S. W., & Connolly, A. (2012). Developing emotional intelligence for healthcare leaders. DOI:10.5772/31940

GLOBE Foundation (n.d.). Global Leadership & Organizational Behavior Effectiveness (GLOBE) Project.

House, R., Javidan, M., Hanges, P., & Dorfman, P. (2002). Understanding cultures and implicit leadership theories across the globe: An introduction to project GLOBE. Journal of World Business, 37(1), 3-10.

Shaban, A. (2016). Managing and leading a diverse workforce: One of the main challenges in management. Procedia – Social and Behavioral Sciences 230, 76 – 84

PSY FPX 8720 Assessment 2 Leadership and diversity

Whitmore, J. (2009). Coaching for Performance: Growing human potential and purpose: The principles and practice of coaching and leadership (4th ed.). Boston, MA: Nicholas Brealey.

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